Admin & Personnel

South African High Commission
South Africa House
Trafalgar Square
London WC2N 5DP

Phone:
+44 (0) 20 7451 7299 (except Consular Section)

Fax:
+44 (0) 20 7839 5670 (except Consular Section)

Police Clearance Certificate

South African Police Clearance certificates are obtainable from the Criminal Records Centre in Pretoria South Africa. For information on obtaining a Police Clearance Certificate contact this Mission on: Tel no: 020 7451 7110 Fax no: 020 7451 7283
Introduction
South Africans that work, travel and reside abroad will require Police Clearance Certificates for purposes such as court requirements, residence permission or securing employment. Therefore the service from the South African Police Services (SAPS) – Criminal Record Centre is available to South Africans who require confirmation on their criminal status. The application for a police clearance certificate is a personal matter that the applicant must attend to and the issuing of a Clearance Certificate is the sole responsibility of the SAPS - Criminal Record Centre in Pretoria. In some countries Police Clearance Certificates are also known as “No Objection Certificates” or “Certificates of Character”.
Note: The South African Police Services (SAPS) is planning to outsource services for the police clearance certificates. South African Diplomatic and Consular Representatives abroad will be informed of any new procedures in due course. Until such time, the guidelines as per this chapter should be followed.
Procedures
1	Customers must forward applications/requests directly to the SAPS - Criminal Record Centre in Pretoria.
2	If forwarded from abroad, the application may be forwarded via any reputable courier company. The courier company must be PREPAID to collect the documents from the Criminal Record Centre and return the documents to the sender.
3	It is important to find out whether the requesting authority would need the police clearance certificate to be legalised. It will save time and money to submit the original Police Clearance Certificate to the Department International Relations & Cooperation– Legalisation Section before it is returned to the applicant. Customers must specify this in their application to the SAPS - Criminal Record Centre. Refer to http://www.dirco.gov.za/consular/legalisation.htm for further information regarding legalisation (authentication) of official documentation.
4	The customer must present his/her green bar-coded Identity Document or valid passport at the South African Diplomatic and/or Consular Representatives, as proof of identification, when abroad. The customer is responsible to forward the application/request for a Police Clearance Certificate directly to the SAPS – Criminal Record Centre in Pretoria.
	Note: The Home Affairs section at the South African High Commission in London can only take fingerprints for the purpose of issueing Identity Documents i.e. Passports and ID Book. The High Commission is prohibited by law (Data Protection Act) of the United Kingdom to take fingerprints for any other purpose than the issueing of Identity Documents. If South Africans that work, travel and reside in the United Kingdom wish to have their fingerprints taken for any other reason they need to contact their nearest Police station.
5	There is no specific application form available from the SAPS, however the following information must be contained in the applicant’s letter/request addressed to the SAPS – Criminal Record Centre when submitting their application for a Police Clearance Certificate or refer to attached Annex 23B (Application for a Police Clearance Certificate) which has been designed to facilitate inquiries. The following details are required:
	a) Surname b) Maiden name (if applicable, also specify in which surname the certificate should to be issued) c) Given names d) Date of birth e) Place of birth f) South African ID number (if applicable) g) Last residential address in South Africa h) Last SA business / employer's address i) Telephone number of the above (h) j) Date k) Signature l) Mailing address in the country of application m) Zip/Postal Code n) Telephone number
6	An application, consisting of the written request (containing abovementioned information), full set of fingerprints, and copy of ID document/passport and proof of payment must be forwarded directly to the SAPS - Criminal Record Centre in Pretoria. Fingerprints are done by your closest Police Station in the United Kingdom.
7	The application has to be accompanied by: A fee of ZAR59-00 (either a South African bank guaranteed cheque, bankers draft, money order, or electronic payment into the South African Police Service account made payable to the South African Police Service, is acceptable). Note: It is advisable not to forward cash with the application. A self-addressed and franked envelope if you want the application to be returned to you by post.
8	The application, copy of ID document/passport, original fingerprints and fee, should be forwarded by the applicant to: The Head (Attention: Police Clearance Certificates) Criminal Record Center - SAPS 1st Floor, Room 14 Botongo Plaza West 271 Schoeman Street Pretoria, 0001 Republic of South Africa Tel. No. 002712 393 3928 Fax No. 002712 393 3909 E-mail: crc-nameclear@saps.org.za/ crc.client@saps.org.za or crc.clientserv.sec@saps.org.za Website: www.saps.gov.za– refer to information under the heading FAQ’s – Application for Police Clearance Certificates (PCC) for further information.
9	Office hours in South Africa are from 07h30 to 16h00 (Monday to Friday). Office hours at the South African High Commission are from 09h00 to 17h00
10	The average time to render the service will take approximately twenty one (21) working days from the day that the complete application is received at the Pretoria Criminal Record Centre (SAPS) until the Clearance Certificate is issued.
Forms
Annex 23B (Application for a Police Clearance Certificate)

Page Updated 01/02/2011

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